Heiser Chevrolet's January Newsletter

Major Award Announcement: The New 2014 Malibu Receives 5-Star Overall Vehicle Score

The 2014 Chevrolet Malibu midsize sedan, available at Heiser Chevrolet of West Allis has received the highest possible 5-star Overall Vehicle Score for safety as part of the National Highway Traffic Safety Administration’s New Car Assessment Program.  

At Heiser Chevrolet we know safety is important to area drivers. This designation by NHTSA confirms that the 2014 Malibu delivers top safety performance. Safety technologies featured on the Malibu include an ultra-high-strength steel safety cage, rollover protection and 10 standard airbags including knee airbags for both driver and front passenger.

In addition to these passive safety features, several other available active safety technologies, such as Forward Collision Alert and Lane Departure Warning, can assist our customers in avoiding a collision. Side Blind Zone Alert uses sensors to warn drivers of vehicles entering their blind spot on either side. The pairing of Rear Cross Traffic Alert, new to Malibu for 2014, and rear vision camera can make backing out onto busy streets a less-stressful affair.

Every Malibu comes with OnStar service standard for the first six months. In the event of a collision, OnStar Advisors can contact the vehicle even if occupants cannot respond.

Chevy fans that are interested in learning more about the award winning 2014 Chevy Malibu can visit Heiser Chevrolet at 10200 West Arthur Avenue in West Allis or contact the dealership at (414) 327-2300.

Heiser’s Safety Tip of the Month: LATCH in for Child Safety

Today’s vehicles include an array of safety features. Many do their job without drivers even thinking about them — like antilock brakes, air bags or OnStar Automatic Crash Response1. Others require an action, like fastening safety belts or pushing the red OnStar emergency button. 

Child safety restraints absolutely depend on parents and caregivers knowing how to correctly install and use them. That’s proven to be a challenging task. It pays in the long run to review the procedure for installation and use of the various car seats to ensure child safety.

Many parents are unaware of a key strap on child safety seats called a top tether, according to a recent study by the Insurance Institute for Highway Safety (IIHS). The top tether, designed for use with all forward-facing child restraints, is meant to prevent a child restraint from tipping forward in a crash. Top tethers can help prevent head and neck injuries in children.

All forward-facing child restraints made since 1999 have built-in top tethers that should be attached to a top tether anchor on the vehicle. These anchors can be found on either the rear shelf, seat back, floor, cargo area or ceiling of the vehicle.

The IIHS study found that parents are more familiar and more likely to use the lower straps (where the bottom cushion and seat belts meet) to secure their child’s car seats. However, for forward facing child restraints, the top tether should be used to ensure the highest level of protection in a crash.

The IIHS recommends that parents check the child restraint owner’s manual as well as their vehicle owner’s manual to see how to properly route and attach the top tether.

Most vehicles manufactured since 2002 are required to have the LATCH system. The 2014 Chevrolet Malibu, for example, has lower LATCH anchors and top tether anchors available for each rear seating position.

Heiser Tech Corner: Learn About OnStar RemoteLink™ mobile app

All new Chevrolet vehicles automatically come with OnStar. The service is activated in all new cars for between 6 and 12 months for free, and then a monthly fee applies thereafter to keep. OnStar has been a pioneer in providing emergency services, crash detection, roadside assistance, remote door unlocking, and live concierge-like services to drivers. 

As part of its effort to create “connected cars,” GM has introduced the OnStar RemoteLink app, which is free with an active OnStar account. This easy-to-use app provides vehicle owners with remote access to their own car from virtually anywhere, even if you travel abroad, but your car is parked at home in your driveway or at the airport.

Using the iPhone’s Internet connectivity, a secure wireless connection to a vehicle can be established, allowing the vehicle’s owner to remotely start the ignition, lock or unlock the vehicle’s doors, honk the horn and/or flash the lights, plus view real-time vehicle diagnostic information, which includes monitoring the gas gauge, oil, tire pressure, and odometer.

One of the other extremely useful features of the OnStar RemoteLink app is that it links to other apps within your iPhone, including Contacts. Thus, if you’re planning a drive, you can look up any destination address or point of interest on the iPhone and then wirelessly send it to your vehicle’s in-car navigation system. So, when you turn on your vehicle, your destination is preloaded, with no additional data entry required.

The OnStar RemoteLink app also makes contacting an OnStar representative or the Heiser Chevrolet dealership via telephone just a screen tap away. Thus, the same live concierge-like services available from within the vehicle are also now available through your iPhone via the app. 

Interested in OnStar RemoteLink?
If you already have an active OnStar account for your vehicle, simply download and install the OnStar RemoteLink app from the App Store. When you launch the app for the first time, enter your existing OnStar username and password or your OnStar account number and ZIP code. A connection between your vehicle and iPhone will be established, and connection details will remain saved within your phone. If you own multiple GM cars, the app can manage up to four separate vehicles simultaneously, and each can have its own nickname for easy reference.

Tap the Dashboard button to access vehicle diagnostics, such as the car’s tire pressure. To remotely lock or unlock the car’s doors, or turn on the ignition, tap the Remote button, and then tap the Lock, Unlock, Remote Start, Cancel Start, Horn & Lights, or Stop Horn & Light button. When the Remote Start feature is activated, the vehicle’s doors will lock and the car will idol for 10 minutes before shutting off automatically, unless the driver enters the vehicle or retaps the Remote Start button on the iPhone.

GM’s goal to create “connected cars” has become a reality, and with each model year, new technological advancements are introduced that include innovative ways for drivers to interact with their vehicles. To learn more about OnStar RemoteLink please visit Heiser Chevrolet at 10200 West Arthur Avenue in West Allis or contact the dealership at (414) 327-2300.

Chevrolet Breaking News: All 2014 Silverado Light-Duty Trucks Earn 5-Star Overall Vehicle Score

The regular and double cab versions of the 2014 Chevrolet Silverado 1500, now available at Heiser Chevrolet, have received the highest possible 5-star Overall Vehicle Score for safety as part of the National Highway Traffic Safety Administration’s New Car Assessment Program.

Joining the previously tested 2014 crew cab models, which also received a 5-star overall score, all cab configurations of the Silverado 1500 series now have the highest possible Overall Vehicle Score. These models are the first pickup trucks to receive the 5-star NHTSA Overall Vehicle Score for safety since the implementation of more rigorous requirements for the 2011 model year.

At Heiser we know safety is important to Silverado owners.  This designation by NHTSA confirms that the 2014 Silverado Light-Duty truck delivers top safety performance.

The Silverado’s level of vehicle performance is complemented by a full array of other advanced safety features to help protect area customers, no matter which new Silverado they choose. Offering fully boxed frames and extensive use of high-strength steel, the Silverado also offers available segment-exclusive safety features, including:

  • Forward collision alert technology helps prevent frontal crashes by alerting the driver when the truck is closing in on a vehicle ahead too quickly, giving him or her additional time to react and avoid a crash.
  • Lane Departure Warning technology can alert the driver when the truck drifts over a lane line when traveling at least 35 mph. Safety Alert Seat can warn the driver of traffic approaching from the left or right using directional seat vibration pulses. This patented warning approach is tied to all of the on-board crash avoidance systems.
  • High-strength and ultra-high-strength steels are used extensively throughout each truck’s fully boxed frame to help improve performance in crashes.
  • Rear Vision Camera with Dynamic Guidelines allows the driver, when in reverse, to see the area directly behind the vehicle via the eight-inch monitor on the center stack, allowing for easier parking and backing maneuvers.
  • New, standard lap belt pretensioners in the front-seat outboard safety belts.
  • Six standard air bags and 360-degree sensor system, including dual-stage frontal air bags, head-curtain side-impact air bags with rollover protection, and seat-mounted side-impact air bags.
  • Available trailer-sway control works with StabiliTrak to provide the driver with additional assistance when towing a trailer. When it senses trailer sway, it intervenes with braking and/or reduced engine power to help bring the trailer under control.
  • Four-wheel, four-channel, antilock disc brakes that help provide straight, more controlled stops by preventing wheel lock-up in most road conditions.
  • OnStar is available, using GPS and cellular phone technology to automatically call for help in the event of crash. OnStar service also includes MyLink mobile apps, which offer vehicle information and OnStar services via the customer’s smartphone. Visit Onstar.com for details and system limitations.


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