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Showing posts from October 28, 2013

Review Heiser & You Could Win $100!

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Have you recently purchased or service a vehicle with us at Heiser?                           

If you have, thank you for visiting our dealership. We hope your experience was a positive one and we would greatly appreciate you taking a moment to share your feedback atCars.com/DealerReviews.
Writing a review is quick & easy! And now you could win a $100 Visa® Reward Card in the Cars.com "Review & Win" weekly drawing for your review.  As always, our goal is total customer satisfaction. If for any reason, you were not totally satisfied with your experience, please contact us immediately viafeedback@heiser.com. Warmest Wishes, Mary Ann View the Cars.com "Review & Win" Sweepstakes official rules.

Heiser Toyota Scion's October Newsletter

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MIKE FINN’S “SEIZING THE DAY” AT HEISER TOYOTA

+Heiser Toyota Scion is proud to have a Used Car Manager that goes the extra mile for his customers and staff. This month we recognize Mike Finn for his dedication to outstanding customer service as well as the Toyota & Scion brands.

Mike has been a part of the Heiser team for 32 total years. He has held several roles within Heiser Automotive Group and is the type of versatile leader that works hard to empower his staff daily.  He understands the challenges and rewards of each role in the dealership. Thus, he ensures the dealership works together smoothly as a team. 

His colleagues refer to him as a motivating and honest leader. One colleague stated, “I have always enjoyed working with Mike. He is the type of leader that allows you to grow and prove yourself.” As a result many of the Heiser Toyota staff members get promoted to leadership roles within the Heiser organization.

In addition, Mike works hard for each customer to get them into …

Heiser Chevrolet Cadillac's October Newsletter

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Heiser Chevrolet Cadillac’s Family Man, Used Car Manager, Bob Felder
When you visit the sales department at Heiser Chevrolet Cadillac, you are sure to meet our veteran Used Car Manager, Bob Felder. This month we recognize him for his dedication to both the Chevrolet & Cadillac brands as well as great customer service at Heiser.


Bob joined the Heiser team 1984 as a lot attendant and has been the Heiser Chevrolet Cadillac Used Car Manager since 2011. He has held several roles within the Heiser Automotive Group and has enjoyed the many customers he has meet along the way. Customers and colleagues alike describe him as a people person and clearly a family man. He often goes out of his way to say “Hi” to customers when they come in for service. And his family even comes in for the occasional visit while he is at work.

“I enjoy the friendly atmosphere at Heiser,” said Bob. “I like it when people in with their family to find their next vehicle. You can really get a sense of a customer by ob…

Heiser Chevrolet's October Newsletter

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Heiser Chevrolet Welcomes Used Car Manager, Jeff Wenzen

Heiser Chevrolet is excited to have Used Car Manager Jeff Wenzen as the newest member of their team. Jeff is a seasoned veteran of our automotive group family. He started his Heiser career as a Finance Manager, and was promoted to Used Car Manager at Heiser Ford Lincoln.
When asked about the move from a Ford to a Chevrolet dealership, Jeff said it has been a smooth transition. He enjoys selling domestic vehicles and believes that driving an American-made product is the only way to go.Advances in technology have affected all vehicles, not just foreign entries.
“I enjoy working with both Chevrolet and Ford customers,” said Jeff. “Driving domestic vehicles these days can be just as luxurious as other products. The Detroit automotive manufacturers have really made their vehicles into efficient, comfortable and safe vehicles. The have upped the standard of excellence in today’s automotive marketplace,” he continued.
Customers find Jeff a…