As 2013 begins, Heiser Toyota is excited about some resolutions. We strive to provide the highest customer service and achieve top dealership ranking in Southeastern Wisconsin. Along those lines, communicating best practices among our employee is a priority. From our top management through our entire Heiser family, we truly believe “Anything Is Possible.” Our intention is for our customers to feel the same, from the minute they interact with us online until they walk onto our showroom floor.
Heiser Toyota has trained its dealership employees to serve
our community of customers in the most professional way. This month, we
recognize sales representative Roger Droukas, as one our finest. Roger joined
the Heiser Family in January 1997 and has risen to become the seasoned veteran
of our team.
Since the beginning, Roger has
consistently received high marks from satisfied sales customers. Perhaps his
success is drawn from his strong values. Roger’s mission is to treat every
customer with the utmost respect, providing the tools they need to make the
right decision within the time they need. In many ways, he’s become the “go-to-guy”
among our salespeople.
customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at
ease around him. So, Roger makes sure he communicates clearly to build
confidence in the job he is doing. As a
result, he creates a relaxed environment in which to work and shop.
also has an active life outside of the Heiser Toyota sales department. He loves
the outdoors and spends his free time fishing.
His memorable catches are often shared with his colleagues and customers.
Thus, Roger’s fishing obsession is appreciated by many!
Toyota’s service team is also reaching out in the New Year to give back to our
customers. “Like” us on Facebook for exclusive service deals
before you visit. Or, discover rewarding check-in deals onsite via Facebook,
Yelp, Google+ and Foursquare.
From all of us at Heiser Automotie Group, we look forward to serving you in 2013.