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Wednesday, January 9, 2013

2013: Another Year to Prove “Anything Is Possible;" Roger That!

As 2013 begins, Heiser Toyota is excited about some resolutions.  We strive to provide the highest customer service and achieve top dealership ranking in Southeastern Wisconsin.  Along those lines, communicating best practices among our employee is a priority. From our top management through our entire Heiser family, we truly believe “Anything Is Possible.” Our intention is for our customers to feel the same, from the minute they interact with us online until they walk onto our showroom floor.

Heiser Toyota has trained its dealership employees to serve our community of customers in the most professional way. This month, we recognize sales representative Roger Droukas, as one our finest. Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team.

Heiser ToyotaSince the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople.

Roger’s customers and colleagues often comment on his strong work ethic.  He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing.  As a result, he creates a relaxed environment in which to work and shop.

Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing.  His memorable catches are often shared with his colleagues and customers. Thus, Roger’s fishing obsession is appreciated by many!

Heiser Toyota’s service team is also reaching out in the New Year to give back to our customers. “Like” us on Facebook for exclusive service deals before you visit. Or, discover rewarding check-in deals onsite via Facebook, Yelp, Google+ and Foursquare.

From all of us at Heiser Automotie Group, we look forward to serving you in 2013.

Take care,

Mary Ann

2 comments:

Anonymous said...

Roger is very easy to work with . My family and I have purchased numerous Toyotas from Roger, and I have referred several other people to him who have done the same. You will not be pressured into making an immediate purchase decision. But when you do decide, you will want to go back to work with Roger. He is the "senior" sales guy because he treats the customer well, and that includes providing the best and lowest price up front. By Ted David

Mary Ann Scaffidi said...

Thank you for your kind feedback! If you could also leave a review for Roger on Heiser Toyota's Google+ Page that would be greatly appreciated. Thank you for choosing Heiser and for following my blog.

https://plus.google.com/113695371323491723891/?hl=en#113695371323491723891/about

-Mary Ann